The Account section at the end of the menu is for the owner only. Plan & licence shows the plan and the licence this store PC holds, what the PC uses of the plan, and opens the owner portal's billing and support pages. Downloads & updates shows the versions on this PC and where to get the installer. Managers and other roles do not see the section; the store server refuses its pages to them too.
Plan & licence
Your licence shows the licence the store PC holds, as BooksPOS Cloud signed it:
- the state: Active, Grace period, Ran out, Suspended or Not activated; during the trial, the trial itself;
- the plan and edition, for example Standard plan · Cloud edition;
- the trial days left with the date the trial ends, or the date it is paid until;
- the limits where the store counts them, for example Up to 2 counters (tills), 5 staff accounts, 1 branch in the business;
- the licence's own words about what it means now, and the dates it is valid to and keeps working offline until.
Check now asks BooksPOS Cloud for a new licence at once (it is also checked about once an hour while the PC is online), and fetches the notices from the BooksPOS team for the bell at the same time. A store PC that is not paired says so: "This store has no licence from BooksPOS Cloud yet, so nothing is limited."
The licence is signed and checked on the store PC itself, so billing works without internet. It never deletes or hides records. See Your BooksPOS licence for what each state means at the counter.
Plan & licence. The signed licence this PC holds, what it allows and what is in use. Screenshot of the current build (28 Sep 2026), synthetic demo data.
What this store PC uses
This card counts what the plan limits on this PC:
| Line | What it counts |
|---|---|
| Counters (tills) open | Counters that are open under Staff & counters |
| Staff accounts active | Staff who can sign in |
| Tills on other PCs | Tills paired over the shop network |
Each line shows, for example, 2 of 3 with 1 more allowed, At the plan's limit: adding more is refused, or No limit. Only adding more than the plan allows is refused; nothing already set up is switched off. When the plan does not include tills on other PCs, the line says so, and tills already paired keep working.
Billing and support
Paying and asking for help happen in the owner portal of BooksPOS Cloud, where you sign in with your owner email and password. The buttons open it in your web browser:
- Plan & billing: choose or renew a plan and edition, buy add-ons (an extra branch, counter or staff account, where they are on sale), and pay by bank transfer, JazzCash or EasyPaisa with a payment proof you upload. The BooksPOS team checks it, and the paid licence reaches this PC at its next check. See Add-ons.
- Invoices: your invoices and their payment proofs.
- Support tickets: ask the BooksPOS team for help and follow their answers.
The links go to the cloud this store PC is paired with; before pairing, to bookspos.pk. Nothing about payment is kept on the store PC. See The owner portal and the pricing page.
Downloads & updates
Updates for the store PC shows the version of the BooksPOS app on this PC and of the store server, and whether a newer release is on offer. Updates are downloaded, checked and installed under Settings › System & updates; the button goes there. An update is checked against BooksPOS's signature and its file's SHA-256 before it is used, the store database is backed up first, and it is installed only when an owner or manager chooses Install on the store PC.
The BooksPOS installer: Open the download page opens the download page in your browser, for a new store PC, a replacement, or an extra till. Once installed, extra tills take new versions from the store PC (see Updating tills from the store PC). If Windows shows Windows protected your PC, compare the file's SHA-256 with the one on the download page, then choose More info and Run anyway. See Installing BooksPOS.
Common questions
Why can my manager not see Plan & licence?
The plan, billing and support belong to the owner. Managers still see the licence's state in one line on Sync & FBR, and the bell tells them when it needs attention.
I paid. When does the store PC know?
At its next licence check, about once an hour while it is online, or at once with Check now after the BooksPOS team has approved the payment.
The Invoices button opens a sign-in page. Is that right?
Yes. The portal asks for your owner email and password (and your second step, if you set one), then shows your invoices.
Where did the licence card on Sync & FBR go?
It moved here. Sync & FBR keeps a one-line summary with a Plan & licence button for the owner.
Related guides
Last updated 30 September 2026. Still stuck? Contact us.