Each branch's store PC keeps its own settings: what receipts print, the business details, and the FBR POS settings. Tills read them from the store PC, even without internet. The owner portal shows what each store PC last reported, and lets the owner send changes, which each store PC applies at its next sync through its own checks. Nothing a shop changed meanwhile is ever overwritten.
Opening a branch's settings
- In the portal, open Settings (under Store PCs).
- Choose the branch at the top. Each branch card shows when it last reported its settings ("Settings reported 27 Sep, 6:40 PM"), and how many changes are on the way or in conflict.
If a branch has not reported its settings yet, the page says so: its store PC sends them at its next sync. Until then they are changed on the store PC, under Settings.
"A change is sent to the store PC and applied at its next sync, through the same checks as on the store PC. If those settings were changed in the shop after this report, nothing is overwritten: the store PC shows both under Sync & FBR and someone there chooses."
Business
How receipts and FBR see the shop: Name on receipts, Registered business name, NTN, Email, and the branch's own Phone, City and Address. The business name itself is its identity in BooksPOS and is not changed here.
Tick Also send the name on receipts, registered name, NTN and email to … to change them for the other branches too. "Phone, address and city stay each branch's own." Then Send business profile.
Counter & receipts
"The same on every till of" the branch. Which printer a till prints to is chosen on that PC.
- Paper width and Characters per line
- Copies of each receipt: 1 copy, 2 copies (customer + shop) or 3 copies. "A reprint is always one copy, marked DUPLICATE."
- Blank lines before the cut
- Cash rounding: No rounding, To the nearest rupee, To the nearest Rs 5 or To the nearest Rs 10, before the FBR fee. A branch whose store PC does not round bills yet shows it greyed out: update BooksPOS there first.
- Print the receipt as soon as the sale is saved, Cut the paper after each receipt, Open the cash drawer on cash sales
- Line under the shop's details and Receipt footer
- What the receipt shows: Cashier's name and counter, Customer's name, "You saved Rs. …" on discounted bills, Bill barcode and Your NTN
The Preview beside the form is "a sample bill with the settings on this form, laid out with the till's own rules": the same wrapping and widths as the store PC. Barcodes show as [barcode]. Also send to … makes the same change for the other branches, "each branch's change … based on its own version". Then Send receipt settings. Each setting is explained in Receipt and printer settings.
Receipt settings with a live preview. Receipt settings with a preview laid out by the till's own rules. Screenshot of the current build (28 Sep 2026), synthetic demo data.
FBR POS
The branch's FBR POS settings and what its store PC reports: whether an access token is saved there, whether reporting is on and in which environment, and the invoices not with FBR yet (waiting, to check with FBR, refused).
You can change Report invoices to FBR, How the store PC reaches FBR (FBR's online API or FBR's Fiscal Component), the FBR environment (Sandbox or Production), the branch's FBR POS ID, the default PCT code, the NTN on FBR invoices, the STRN and Add FBR's Re 1 POS service fee to each bill. Also send to … copies them to the other branches, "except the POS ID, which is each branch's own". Then Send FBR POS settings.
The access token is never entered in the portal. "The FBR access token is entered on (the branch)'s store PC, under Settings → FBR POS. It is never sent to or through BooksPOS Cloud." Switching on the online API for a branch whose store PC has no token saved is refused; every other choice is yours. See FBR POS integration.
Following your changes
Each section shows its Version on the store PC and the Last change with its outcome. Changes to these settings lists every settings change for the branch, newest first, with the store PC's answer: applied, on the way, in conflict, or refused with the reason (for example "Print 1 to 3 copies of each receipt."). The same changes appear under Changes sent.
When the shop changed the same settings
The store PC applies a change only to the version it was made on. If someone changed that section in the shop since, the change waits on the store PC under Sync & FBR › Changes from BooksPOS Cloud, with the cloud's values and the PC's in words. Someone with the settings permission there (owner or manager) chooses Use the cloud's change or Keep this PC's, and the choice comes back to the portal.
What the portal cannot do
- Choose a till's printer, detect printers or print a test page: a till's printer is not reachable from the cloud. Do these on each PC.
- Enter or read the FBR access token.
- Change settings of a store PC that is not paired.
Common questions
Why do receipts still show the old footer after I changed it in the portal?
The store PC applies changes at its next sync. Check the branch's Last change: Waiting for the store PC to sync means it has not collected it yet (it may be offline).
Can the shop undo a change I sent?
Yes. The shop can change its settings on the store PC at any time; the new values are reported back to the portal.
Which wins if the shop and I both change the paper width?
Neither, silently. If the shop changed it after the version your change was based on, your change waits as a conflict on the store PC and someone there chooses. A change the shop makes after yours was applied simply replaces it, and the portal shows the new value at the next report.
Related guides
Last updated 27 September 2026. Still stuck? Contact us.